Upgrading Your SSR Device on the Mist Portal: A Step-by-Step Guide

The Mist Portal is a powerful tool for managing and configuring your SSR (Session Smart Router) devices. As new features and updates become available, it’s essential to keep your SSR device up-to-date to ensure optimal performance and security. In this article, we’ll walk you through the process of upgrading your SSR device on the Mist Portal.

Prerequisites for Upgrading Your SSR Device

Before you begin the upgrade process, make sure you have the following:

• A valid Mist Portal account with administrative privileges
• A supported SSR device model
• A stable internet connection
• The latest version of the Mist Portal software

Understanding the Upgrade Process

The upgrade process involves several steps, including:

• Checking for available upgrades
• Downloading the upgrade package
• Verifying the upgrade package
• Applying the upgrade
• Rebooting the SSR device

Step 1: Checking for Available Upgrades

To check for available upgrades, follow these steps:

Log in to the Mist Portal with your administrative credentials.

Navigate to the “Devices” tab and select the SSR device you want to upgrade.

Click on the “Actions” dropdown menu and select “Check for Upgrades.”

The Mist Portal will check for available upgrades and display a list of available versions.

Step 2: Downloading the Upgrade Package

To download the upgrade package, follow these steps:

Select the desired upgrade version from the list of available versions.

Click on the “Download” button to begin the download process.

The Mist Portal will download the upgrade package and display a progress bar.

Step 3: Verifying the Upgrade Package

To verify the upgrade package, follow these steps:

Once the download is complete, the Mist Portal will automatically verify the upgrade package.

If the verification is successful, the Mist Portal will display a “Verification Successful” message.

Step 4: Applying the Upgrade

To apply the upgrade, follow these steps:

Click on the “Apply Upgrade” button to begin the upgrade process.

The Mist Portal will apply the upgrade and display a progress bar.

Step 5: Rebooting the SSR Device

To complete the upgrade process, you’ll need to reboot the SSR device.

Click on the “Reboot” button to reboot the SSR device.

The SSR device will reboot and apply the upgrade.

Troubleshooting Common Issues

If you encounter any issues during the upgrade process, refer to the following troubleshooting tips:

• Check the Mist Portal logs for error messages
• Verify that the SSR device is properly connected to the internet
• Ensure that the SSR device has sufficient disk space available
• Contact Mist support for further assistance

Best Practices for Upgrading Your SSR Device

To ensure a smooth upgrade process, follow these best practices:

• Regularly check for available upgrades
• Test upgrades in a lab environment before applying them to production devices
• Backup your SSR device configuration before applying an upgrade
• Use a stable and reliable internet connection

Conclusion

Upgrading your SSR device on the Mist Portal is a straightforward process that requires careful planning and execution. By following the steps outlined in this article, you can ensure a smooth and successful upgrade process. Remember to regularly check for available upgrades, test upgrades in a lab environment, and backup your SSR device configuration before applying an upgrade.

With the latest features and updates, you can optimize the performance and security of your SSR device and take advantage of new capabilities. If you encounter any issues during the upgrade process, refer to the troubleshooting tips and best practices outlined in this article.

We hope this article has provided you with the information and insights you need to upgrade your SSR device on the Mist Portal. If you have any further questions or concerns, please don’t hesitate to contact us.